Introducing Docbox

Docbox is a software solution that allows an organisation to securely print from your network to CFH. Hosted on your infrastructure, Docbox provides centralised document output management capabilities with the benefit of cost savings and professional print capabilities provided via CFH Docmail. 

Output can be sent to Docbox from users or applications. This is then visible in a powerful dashboard where users and management can see and manage the output before it is sent for final production processing (print and post) at CFH. By using virtual printers that are configured to an organisation's requirements, standards can be easily adopted and printing by the end user can be as simple as "one-click" printing.


Process

  • Document is sent to Docbox
  • Docbox validation
  • Delay to allow checks by management
  • Securely sent to CFH for printing and posting and the dashboard updated


Docbox Elements

There are various elements that make up Docbox

  • docbox server - this is Docbox's engine and it sits on a virtual appliance within your network infrastructure
  • docbox dashboard‍ - this is the "window" into Docbox allowing users to monitor and manage their document output at individual recipient level.
  • docbox print driver‍ - this virtual print driver for Windows can be installed on user's PCs allowing them to print directly to Docbox.
  • docbox file agent ‍- provides automation capabilities allowing programs and applications to send to Docbox
  • docbox printers‍ - define the characteristics of the job output, allowing an organisation to standardise their output, thus managing costs.


How to send to Docbox

Docbox provides multiple methods to send print requests. 

  • Print from applications such as Microsoft Word direct from the user's PC to Docbox using a virtual print driver
  • Upload PDF(s) directly into Docbox dashboard
  • Upload PDF(s) via the print driver
  • Output from programs and applications used within an organisation can be automatically sent direct to Docbox using the Docbox File Agent.


Docbox Security

Docbox is designed to work within a secure enterprise environment.

  • All traffic from desktop to CFH is encrypted
  • Print jobs are stored on the Docbox server using AES-256 bit encryption the instant they arrive at the server
  • Data retention periods can be configured to meet your needs
  • Access constrained by Active Directory
  • Hosted on a hardened Linux server within your network infrastructure
  • Outbound links are restricted to defined ports