Docbox does its work on a server sitting within your network, validating, processing and dispatching every job automatically. The Dashboard is your window into that work. It is where the tracking and control described in Why use Docbox becomes real, and the only place you need to look to see what is happening to your print, right down to individual recipient level.

Whether you are checking that a single letter went out, reviewing usage across your organisation, or investigating why a job failed validation, this is where you do it.

The sections below explain what you will see on the Dashboard and how to find your way around it. For the fields, actions and settings behind each area, see the linked articles.

Accessing the Dashboard

The dashboard is accessed via a web browser. Login is required. This will be your normal Windows or network userid and password. Contact your local IT team for the dashboard address (URL).

You can also launch the dashboard from the print driver menu.

Dashboard Elements

Print Jobs

Select print jobs to view and manage your jobs in Docbox.

If you are an administrator, departmental or organisational user, you will be able to see all jobs that you are authorised to access. (Refer to Access Control).

The jobs are presented in date order, newest first and are grouped by date.  

Filters allow to you limit the view to jobs of interest. Docbox Dashboard Fields describes the fields displayed. 

Clicking on a particular job will open the Job Details‍ panel which displays additional information.

Reports

Docbox provides reports of print job and user activity. These can be downloaded via the Reports option in the menu. Refer to Reports for more details.‍ 

Control Panel ()

The control panel allows you to configure Docbox. This option is visible to administrator and control panel users only. Refer to Control Panel for more details.

My Docbox 

Your account details and personal Docbox options are accessible from the button displaying your initials in the top-right corner of the dashboard. Refer to My Docbox for more details. 

Help ()

This option opens the Docbox Help Centre in a new tab in your browser.

PDF Upload

The docbox dashboard allows you to upload a PDF directly into Docbox.

Simply drop one or multiple PDFs onto the PDF upload area. This is indicated by this icon.

Drag your PDF(s) onto the upload area. The icon will change to blue to show it has the file and you can drop the file. You will then be prompted to select the printer and click Upload Files(s) to send to the printer.