Docbox Dashboard Fields

Jobs in the dashboard are displayed in descending job created order - the newest job is listed first.

Field Description
Time The time the file was processed by Docbox.
Job ID This is a unique identifier assigned by Docbox.
Title

This will be the filename or the document title.

A user can set their display preference, title or filename, in My Docbox > Settings

 

 

Files sent via Print Driver (PD)

  • The Docbox print driver appends a numeric identifier to the end of the filename. The title field will therefore show filename.nnnn.pdf. This identifier is linked to the print driver instance.

PDF uploads

  • This will be the title of the PDF. If the title is blank the filename will be used.

Child Jobs

  • If the job is part of a split job, a child, the title / filename will be appended with the page number within the parent. This page number is the page number of the 1st page relating to this recipient.
Recipient Name / Postcode

This is the name and postcode that has been extracted from the printer address area.

The postcode should be in postcode format XXnn nXX.

Recipient name is extracted from the 1st line of the address. 

For letters using standard phrases such as “Private and Confidential” in the first line, Docbox screens for “standard protection phrases” such as “private and confidential” and skips these when looking for the name of the recipient.

This is for display purposes only. The full address still includes the phrase such as “private & confidential”.  The document content is NOT altered. The full address is visible in the Job Details‍ window.

 

 

The phrases that Docbox will skip for display extraction are

  • addressee only
  • addressee to open only
  • confidential
  • for the attention of
  • personal
  • personal & confidential
  • personal and confidential
  • private & confidential
  • private and confidential
  • private
  • strictly private & confidential
  • strictly private and confidential

These phrases must be matched exactly and be in the 1st non-blank line of the address.

Parent Jobs

  • For parent jobs this column will contain the number of identified recipients
Printer

The name of the printer the job has been sent to.

Further details on the printer can be found in My Docbox > My Printers.

Owner

This column is only available if the dashboard user is a

  • departmental user
  • organisational user
  • administrator

It shows the name of the user that submitted the job.

Format: Initial Surname

Docbox File Agent

If the job has been submitted via the Docbox File Agent, the owner field will show the name of the user that created the token used in the pipeline.

 
Status Refer to Job Status‍ 
Type

This shows the type of the job.


 
This is an individual print job.
This is a parent job.
It has been sent to a printer with splitting‍ enabled. The associated child jobs can be viewed via View Child Jobs from the action menu .
This is a child job. 
The associated parent information can be found by clicking the Parent Job Id in the child job details panel or by clicking on the Child Jobs label adjacent to the docbox logo in the dashboard.
Action

This allows you to find out more information about the job or take immediate actions (where applicable).

 

View Details This will open the Job Details‍ panel.
View PDF

This will open the pdf that is being processed in a new browser tab.

  • If the job is cancelled the PDF will not be available.
  • If the PDF cleardown period has elapsed it will not be available. 

If the job is a parent job, the PDF displayed will be the complete, non-split PDF. To see the individual PDFs use View Child Jobs.

 
View n Child Jobs This will allow you to see the individual child jobs related to this parent job. The view will open in a new browser tab.
Cancel Job Cancel the job
Delete Job Delete the job