Docbox allows one job with multiple recipients to be spilt into multiple jobs each with a single recipient. This can be useful for certain application output or processes such as Microsoft Word Mail Merge.

The original (multi-recipient) job is referred to as the parent job which is then split into multiple child jobs, each with one recipient.

The Job Details‍ of the child job link to the parent job.

Viewing in Dashboard

By default, the main dashboard‍ will show parent jobs. Parent jobs are indicated by the type icon. Child jobs can be accessed from the parent via View Child Jobs from the action menu ⋮ or via Jobs Details > View Child Jobs. Child jobs are indicated by the type icon.

You can choose to display child jobs directly below their parent in the main listing by selecting Show parent and child jobs together in Settings. Child jobs are indicated by the child job type icon. Where a page break falls part-way through a group of child jobs, the parent job is repeated at the top of the next page so you can always see which parent the child jobs belong to.

If using the Name / Address filter, results will include child jobs regardless of your display setting, as parent jobs do not have a name or address.

The original PDF (before split) can be viewed by selecting the parent job. This is for reference purposes only. 

Actions can be taken against parent and / or child jobs.

Definition

Splitting is defined at the printer level in the control panel.

There are 2 different types of splitting:

• Fixed - job is split every x pages
• Variable - job is split when specified trigger text is found in a specified location area
  • This page will become page 1 of new recipient.

Validation

Each child job will go through the normal validation process.

Optionally, the whole job (all children) can be failed if any child job(s) fails validation (quarantined).

If this option is selected in the printer configuration and any child job fails validation, all other child jobs will be automatically cancelled and not sent for print processing.