Job Details

The details of a job can be found by clicking on the job in the main dashboard window or via View Details from action menu . This will open the Job Details panel.

Job Information
 
This displays job information details
Job ID Unique Id generated by Docbox
Parent Job Id If the job is a child job this is the job Id of the parent. Clicking on the ID will take you to the parent job details panel.
Status Refer to Job Status‍ 
Submitted by The name of the user that submitted the job. If the job was submitted via DFA, this will be the name of the user who created the destination token.
Department The department of the submitted by user.
Filename This is the name of the file. 
Title This is the title from the PDF.
Printer The name of the printer.
Production Information These are the details used in production processing.
Order Reference This is the production order reference.
 
Production Name This is the name used in production for identification.
 
Production Batch Id This is id of the batch sent for production processing.
Further information is available in Control Panel > Print Batches (depending on role access).
 
Tracking Code This is the Royal Mail tracking code if Special Delivery is utilised.
 
Errors If the job fails validation the reason(s) will be shown here.
  Refer to Quarantined‍ 
Job Processing Information This section displays the date and time of processing
Submitted Date and time that user submitted the job.
Processed Docbox processed the job at this time.
Eligible for Batching The job was eligible to be batched and sent to production at this time.
Printed The job was printed at this time.
Address This is the recipient and address from the address area.
 

These are the details that will be passed for production processing.
 

Address

Docbox does not validate the content of the address area. It simply extracts the text that is contained within the defined address area.

 
Envelope These are the envelope and delivery options from the selected printer.

Delivery Service This is the delivery service that will be used.
Envelope This is the envelope assigned by the selected printer.
Weight This is the estimated weight based on sheets and envelope.
Output Settings These are the output settings from the selected printer and the resulting sizes from the job.
Paper Type The printer paper type
Print Job Paper Size The paper size of the document 
Printer Paper Size The paper size that the printer is configured for
Sheets / Sides The number of sheets and the number of sides that will be printed
Two Sided Printing The shows whether two sided (duplexing) is being utilised
Colour / Mono This shows whether job will be printed in colour or not.
Split Print Jobs If the job is a parent job, this will show the number of children.

Job Details Actions

From the job details panel you can

  • View the PDF
  • View Child Jobs if the job has a type of parent
  • Take appropriate action based on job status (refer to Dashboard Actions)‍