Reports

Docbox provides 6 different reports. 

Report Description
All Print Jobs This provides a report of all the jobs submitted regardless of status.
Event Log This shows the events during the period selected.
Use this report to see any delete activity against jobs.
Print Jobs Completed This provides a report of all the jobs that have been passed to production for completion.
Print Jobs Failed Validation This provides a list of jobs that have failed validation and been quarantined.
Print Jobs Ready to Print This provides a report of all jobs that are in Ready to Print status.
User Activity This provides a report of user login activity.

The data reported depends upon the user access. By default, users will only be able to report on their own jobs and login activity. Refer to Access Control‍.

If you have departmental, organisational or administrator access, you can select everyone, individual user or departments in the report options.

Specify the date range you wish to report on and select Download Report.

 

Reports will show all data that has not been expired (cleared down) or deleted from the system. Reports will show a maximum of 1,048,576 entries. The dashboard shows a maximum of 8000 jobs. 

 

 

The report is produced in csv format to allow inputting into any standard management reporting toolset.

Report Fields shows the content of each report.‍ 

Jobs sent via Docbox File Agent 

If the job is sent via the Docbox File Agent, the owner of the job will be not be the user who submitted the job. It will be the user who created the token that allows access to the printer in the pipeline being used.

Users with organisational or administrator access will be able to report on all jobs including those submitted via DFA.