Every upload, whether from the web upload page, the Print Driver or DFA, appears on the dashboard within one refresh of submission, as a job with status Submitted. If a job you've just submitted isn't showing, the most likely cause is the filter bar rather than a delay.

Check whether any of the four filters, Job ID, Name / Address, Printer, or Job Status, are set in a way that excludes your job. A Job Status filter left on a specific status, for example, will hide a newly submitted job until it reaches that status. Clear any active filter using the × button next to it and check again.

If the job still doesn't appear once all filters are cleared, contact your Docbox administrator.