Docbox File Agent Dashboard

Docbox File Agent (DFA) has its own dashboard where you can monitor and manage the activity. This is separate from the normal Docbox dashboard.

The DFA dashboard can be accessed using a supported browser. The default access is via http://localhost:9091/ but contact your local IT team to discover your URL.

Pipelines

A pipeline shows the relationship between sources and destinations and the activity between the two.

Field Description
Source Source label
Destination Destination label
Last Polled Time of last poll.
The poll interval is specified in the source definition.
Processing Jobs The number of jobs in the processing queue.
This includes jobs with status of pending and accepted.
Successes The number of jobs successfully processed.
These are jobs that have been completed.
Failures / Threshold The number of failures and the threshold
Status

This shows the status of the pipeline

  • Online - the pipeline is active
  • Offline - the pipeline is inactive
    • The Active? checkbox on the Source definition has not been selected
  • Stalled -  the pipeline has exceeded the failure threshold specified in the Source definition.

Stalled

Once a pipeline has stalled, no further processing will happen in this pipeline until processing is restarted.

The reason for the failure(s) should be checked and appropriate actions taken to remedy the issues.

 

From the pipelines screen you can enable / disable the selected pipeline(s) or restart processing for a stalled pipeline.

Selecting a pipeline by clicking on it, opens the Details panel. This shows details of any failures.

Actions

  • Restart processing
  • Clear failures
  • View failed jobs
  • View jobs

Jobs

Field Description
Job Id Unique identifier assigned by DFA
Folder Name This the source label.
Job Status
  • Waiting - the file has been identified by DFA.
  • Accepted - the file has been accepted and will now be processed
  • Complete - the file has been processed and sent to Docbox.
  • Failed - the job has failed
Date Sent Date and time that DFA sent the job to Docbox
Date Updated Date and time of last update 

To see the file names associated with the job:

  • Select a job by clicking on the row in the dashboard
  • This opens the Job Details panel which shows the name of the files.

 

Control Panel ()

If you are an administrator, you can configure DFA via the Docbox File Agent Control Panel.‍ 

 

Help ()

This option opens the Docbox Help Centre in a new tab in your browser.