What is New?

Changes in Docbox System

Last published: July 24th, 2026

The Docbox Help Centre will always reflect the latest functionality available in the components.

These are the changes broken down by year.

 

 

2026

July 2026 Docbox File Agent (0.39)
  • Improved Token management
  • New Certificate management
  • Maintenance updates
July 2026 Docbox (0.74)

New Features

The Docbox Control Panel is now available. Previously used mainly by CFH support, it's where you configure and manage your Docbox environment, printers, paper stock, stationery, envelopes, delivery services, users, email notifications, and more. Refer to Docbox Control Panel to see everything that's there.

 

Improvements

  • Print jobs now appear on the dashboard immediately after upload, with status visible throughout processing
  • Performance improvements especially for clients using splitting
  • Storage improvements
    • Improved queue handling results in reduced storage requirement for jobs as they are processed
  • UI improvements
  • Docmail Output Channel
    • Return address and envelope support extended
    • Improved error handling
  • Bug fixes and maintenance

 
     
     
     
 
 

2025

     
Aug 2025 Print Driver (1.2.15)
  • Bug fixes

 

 
 

2024

     
Aug 2024 Docbox (0.72)
  • Quarantine processing improvement
    • Address box representation has been improved
  • Resolved quarantine address box visual placement for Microsoft Print to PDF files
  • Minor UI bug fixes
  • Maintenance updates
Aug 2024 Docbox File Agent (0.31)
  • Java version upgrade
  • Maintenance updates
     
     
     

 

 
 

2023

 

May 2023 Print Driver (1.2.13)
  • Logo refresh
May 2023 Docbox (0.71)
  • Improved login screen including new logo
  • Minimum screen width adopted
  • Bug Fixes
May 2023 Docbox File Agent (0.30)
  • Improved login screen including new logo
  • Minimum screen width adopted
  • Date and time have been added to recent failures panel
Feb 2023 Docbox (0.70)
  • Bug Fixes
 
 

2022

Nov 2022 Docbox (0.69)
  • Email Notifications
    • Docbox can now send email notifications when a job is cancelled or deleted. The email will be sent immediately to the job owner.  
  • Reports
    • A new Event Log report has been added. This will show when a print job was deleted and who has performed the delete action. 
    • Reports now have a limit of 1,048,576 rows.
  • Dashboard 
    • The main menu now uses icons.
    • Job details now includes the paper size of the job’s document in addition to the paper size of the printer.
  • Bug Fixes 
    • Limit of 28 days of data in dashboard has been removed. 
    • Limit of 28 days of data in reports has been removed. 
Nov 2022 Docbox File Agent (0.25)
  • In Jobs, the Job status of "Pending" has been renamed to "Waiting".
  • This release improves the handling of jobs that are in waiting status. If a file is removed or renamed when it is in waiting status, the pipeline will no longer be stalled. Once a job has moved to accepted status any actions will result in the pipeline stalling. 
  • The main menu now uses icons.
Aug 2022 Print Driver (1.2.12)
  • Bug fixes for the following issues:
    • Intermittently, for some users, files were disappearing after being sent to Docbox via the print driver. These files never reached Docbox and were not processed.
    • A diagnostic log file was being created without diagnostics being enabled. This log impacted performance. 
    • Large files containing images were being truncated.
Aug 2022 Print Driver (1.2.9)
  • The print driver now checks that the PDF being sent to print contains the same number of pages as the original document. If there is a mismatch, an error message will be issued and the document will not be sent to Docbox for processing.
  • Version number added to menu
  • Bug fixes including
    • UpdateNIContextMenu crash resolved
    • UpdateDragDropDefaultPrinter crash resolved
July 2022 Docbox (0.68)
  • Dashboard
    • There is a new Type column. This can be individual, parent or child.
    • There is a new Action column. This allows access to Job Details, the pdf and child jobs via ⋮  on the job record.
    • Any jobs with issues are indicated by red in the Status column. The type icon will also be shown as red.
    • Successfully completed jobs are indicated via a green icon in the type column.
    • The owner field tooltip now includes the user's name, their userid and department if available.
    • Help centre has been added as a link in the menu.
  • Split Job Improvements
    • The main dashboard will now only show parent jobs unless a name filter has been applied.
    • Child jobs can be accessed from the parent by ⋮  > view n child jobs or by selecting View Child Jobs in Job Details.
    • Parent jobs are no longer indicated in italics. They are now denoted by the type column.
    • Batch actions, via check box selection, can now be taken against parent jobs
    • A new status of split has been introduced. Parent jobs will show split after a child job has been created. This was previously shown as completed.
  • Job Details
    • Additional fields, department and printer, have been added to the Job Details panel.
    • Job Details can now be accessed via the Action menu in addition to the existing method (clicking anywhere on job record).
  • Reports
    • An All Print Jobs report has been added.
    • Report date headings have now been standardised.
    • User filter dropdown now shows name and userid. This is sorted by surname, firstname.
  • Bug Fixes
    • Organisation and departmental reporting users can now filter on all printers.
    • Minor bug fixes
June 2022 Docbox Help Centre
  • Introduction of Docbox Help Centre
June 2022 Docbox (0.65)
  • Improvement in recipient display
    • Docbox now screens for "standard protection phrases" such as Private & Confidential and removes these from the dashboard display allowing the recipient name to be seen in the recipient column
    • Note: This is for display purposes only. The full address still includes the phrase such as “private & confidential”.  The document content is NOT altered. The full address is visible in the Job Details window.
  • Ability to choose to display either PDF title or filename in dashboard title column
  • Copy button added to user token window
  • Improved AD handling
  • Bug fixes
May 2022 Print Driver
(1.2.2)
  • Additional configuration options to assist in troubleshooting and Docbox File Agent deployments
  • Fix to resolve mSpool OpenFile error after Windows updates