Docbox can optionally send email notifications to users 

• when a print job is quarantined
• when a user, that is not the job owner, cancels or deletes a print job

The notification is sent to the user that has submitted the job (job owner).

• from the print driver or dashboard, it is the logged in user
• from Docbox File Agent, it will be user who created the token 

Quarantine notification emails are sent during working hours, on the hour and provide a digest notification listing all failed jobs submitted by the user since the last email was sent. 

The action email notifications (cancel, delete) are sent to the job owner immediately.